Castle Spa

Reservation office

Tel.: (+420) 353 225 502
mobil: (+420) 777 258 838 
Fax: (+420) 353 225 501
Fax isn’t available during weekends                    
or public holidays.
Email:reservation@edengroup.cz                                       

Reception of Castle Spa

Tel.: (+420) 353 222 649
Reception is open daily until 6.00 pm.

Address of Castle Spa

Zámecký Vrch
360 01 Karlovy Vary
Česká republika

Address of reservations office                                       

Na Vyhlídce 50/93
360 01 Karlovy Vary
Česká republika


There are unfortunately no parking places available directly at the Castle Spa building due
to the fact, that the building is situated in the spa center (pedestrian zone) of the town. The
building of Castle Spa lies opposite of the Spring colonnade ("Vřídelní" colonnade).

PROGRAM REQUEST

In case of cancellation of already ordered treatment services, or early termination of treatment services already planned, you will be charged the following cancellation fees:

1. cancellation fee of 10% of the unrealized treatment services, if the order is canceled 7 to 3 days prior to the planned date of your first entry in writing;

2. cancellation fee of 100% of the first day of unrealized treatment services and 10% of the unrealized other therapeutic services, where the order canceled 3-1 days before the date of entry in writing;

3. cancellation fee of 100% of the unrealized treatment services, if the order is canceled in writing on the day the client, or if it is not canceled in writing at all;

4. cancellation fee of 100% of the unrealized treatment in case of early termination of already initiated and the running treatment services.

Contacts

Daily Open

Mon - Sun:
  7:30 am - 7:30 pm
Reception is open daily until 6:00 pm

The Castle Spa will be closed on the following days:
  • 02.12. – 03.12.2017
  • 03.03. – 04.03.2018
  • 02.06. – 03.06.2018
  • 01.09. – 02.09.2018
  • 01.12. – 02.12.2018

Opening hours during Christmas and New Year:

24.12.2017 (closed)
31.12.2017 until 01:30 pm
01.01.2018 from 01:30 pm

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